How to import Your Data Guide

What is SyncMe?

Managing multiple online stores often means jumping between dashboards, manually updating inventory, and constantly checking if product listings and orders are aligned across platforms. As your business grows, this process quickly becomes time-consuming and prone to mistakes.

Import you store catalog into SyncMe?

If you already have products, categories, or attributes in your store, you don’t need to recreate them manually in SyncMe. You can import your existing catalog directly from your connected sales channel.

In this guide, you’ll learn how to open the import screen, import your data in the correct order, and confirm your products were successfully added to SyncMe.

🚀 Start Your Free Trial

To follow this guide, you’ll need a SyncMe account. SyncMe offers a Free Trial, so you can try the platform and access the dashboard for free.

👉 Create your account (no credit card required)

✅ Before you start

Make sure your sales channel is already connected and shows as Connected.

Use the channel that has the most accurate catalog data as your starting point.

🗒️ Step-by-step import process

Step 1: Open Sync Channels

From the left sidebar, click Sync Channels to view all available integrations.

Figure 1: Open Sync Channels from the main menu.

Step 2: Manage the connected channel

Find the store you want to import its data and click Manage to open its settings page.

Figure 2: Select your connected channel and click Manage.

Step 3: Open the import screen

Click Import Shopify Data to access the Import Data area.

Figure 3: Click Import WooCommerce Data

Step 4: Import Category / Collection

Start with Category / Collection so your catalog structure is created first. Then click Import All.

Figure 4: Start with Category / Collection.

Depending on the platform, you may only see the Products tab, or one of the other tabs may be empty. In that case, just import what’s available and move to the next step.

Step 5: Import Products

Open Import Shopify Data and select the Products tab. Search by product name or SKU, show only products not yet imported, or select products individually. Use Select All and Import All to import the complete list.

Figure 5: Select the channel products you want to import.

Before importing, choose how products from the selected channel should be matched with products already available in SyncMe:

Match by Product SKU: Matches a channel product with a SyncMe product that has the same SKU.
Match by Product Name: Matches a channel product with a SyncMe product that has the same name.
Add matched products only: Imports only channel products that match existing SyncMe products. Unmatched products will not be created.

When a Product Is Matched

After a channel product is matched with a SyncMe product, choose what information SyncMe should send to the channel:

Update product quantity: Replaces the matched channel product’s quantity with the current quantity stored in SyncMe.
Update shared product fields: Updates the matched channel product using the shared information stored in SyncMe, such as the product name, SKU, price, and other supported fields.
Do nothing: Links the channel product with the SyncMe product without changing the product’s current information on the channel.

Then click Import Selected Products.

Figure 6: Match channel products with SyncMe products and choose how SyncMe should update the matched products on the channel.

After the import, review the summary:

Matched: Channel products linked with existing SyncMe products.
Created: New products added to SyncMe.
Unmatched variants: Channel variants that could not be connected to corresponding SyncMe variants.

Review any unmatched variants, then click OK.

Figure 7: Review the import results and any unmatched product variants.

Note: If you have only one connected channel and no products in the SyncMe product list, the matching dialog will not appear. The selected channel products will be imported directly and created as new products in SyncMe because there are no existing products to match.

▶️What to do next

Confirm the import worked

Go to Product List and make sure your products appear after importing.

Connect a second channel (if you want syncing)

Inventory syncing between stores needs at least 2 connected channels.

🚀 Start Managing Your Stores with SyncMe

SyncMe helps you manage products, inventory, and orders across multiple sales channels from one centralized dashboard, reducing manual work and keeping your stores aligned.
You can start with a Free Trial to explore the platform and see how SyncMe helps simplify multi-channel management.
👉 Create your SyncMe account and start your Free Trial
👉 Learn about plans and subscriptions: See the Billing & Subscription Guide.

🔗 Related articles

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