SyncMe Inventory Syncing Guide

SyncMe Inventory Syncing Guide

What is SyncMe?
Managing multiple online stores often means jumping between dashboards, manually updating inventory, and constantly checking if product listings and orders are aligned across platforms. As your business grows, this process quickly becomes time-consuming and prone to mistakes.

Keep your inventory consistent across all your stores
When you sell on multiple channels, managing stock manually can quickly lead to errors and overselling. Inventory Syncing in SyncMe keeps your product quantities aligned across connected channels.
When the stock of a product changes on one store (for example after an order), SyncMe can automatically update the linked product quantities on the other channels.

In this guide, you’ll learn how to sync inventory for a product, choose how products are matched across channels, and control which product data SyncMe updates.

🚀 Start Your Free Trial

To follow this guide, you’ll need a SyncMe account. SyncMe offers a Free Trial, so you can try the platform and access the dashboard for free.

👉 Create your account (no credit card required)

✅ Before you start

  1. Connect at least two channels (syncing requires multiple channels).     
  2. If you haven’t imported your data yet, see this guide: Import Your Data into SyncMe.
  3. Make sure the same product uses the same SKU across all channels (SKU is the key for linking).      

🚀 How to sync inventory for a product

Step 1: Open Product List

From the left menu, go to Products → Product List.

Figure 1: Accessing Product List Page

Step 2: Click Sync on the product

Find the product row you want to sync, then click Sync in the same row.


Figure 2: Product List showing items, and the Sync action.

Step 3: Select the destination channel.

In the “Sync to new channel” window, select the channel you want to sync to. 


Figure 3: Select the channel  

Step 4: Choose the Product Status
Specify whether the product already exists in your choosing Store.

Option 1: Existing Product

Select “Yes, it is already in Store” to connect the product to an existing product in your store.


Figure 4.1: Selecting an existing product in Store.

Option 2: New Product

Select “No, it is not in Store yet” to add the product as a new product. A confirmation message will appear.


Figure 4.2: Adding the product as a new product to Salla Store.

After selecting the appropriate option, click Start Sync to continue.

Step 5: Choose Product Matching and what to update
In the Product Match step, specify how the product is listed in your Store. This information helps SyncMe identify and correctly link the product across channels.

Under Product Matching, select the options that describe the product:
  1. It has the same SKU in Store: Select this if the product uses the same SKU in both channels. This is the recommended option for the most accurate matching.
  2. It has a different SKU in Store: Select this if the product exists in Store but uses a different SKU.
  3. It has the same product name in Store: Select this if the product name is identical in both channels.
  4. It has a different product name in Store: Select this if the product exists in Store under a different name.
Select all options that apply, then click Next to choose which product information SyncMe should update.

Figure 5: Choose Product Matching and what to update

Step 6: Choose the Sync Action

In the Sync Action step, select what SyncMe should do after matching the product in Store:

  1. Update stock quantity in Store: Keeps the product’s available quantity synchronized.
  2. Update shared product details in Store: Updates the product information shared between the connected channels.
  3. Only connect the products in Store for now: Links the products without updating their quantity or details.
  4. Create a new product in Store if no match is found: Creates the product automatically when SyncMe cannot find a matching product.

Select the actions you want to apply, then click Start Sync.


Figure 6: Selecting which product information SyncMe should update in Salla Store.

Step 7: Confirm the Sync

Review the confirmation window, then click Sync to proceed.
If SyncMe offers AI-generated filling for missing product data, review and verify the result before using it.


Figure 7: Confirm sync to the selected channel.

▶️ What to do next

  1. Verify the product now shows the destination channel in the Product List and that stock values look correct.  
  2. Begin selling with synced inventory.

🚀 Start Managing Your Stores with SyncMe

SyncMe helps you manage products, inventory, and orders across multiple sales channels from one centralized dashboard, reducing manual work and keeping your stores aligned.

You can start with a Free Trial to explore the platform and see how SyncMe helps simplify multi-channel management.

👉 Create your SyncMe account and start your Free Trial
👉 Learn about plans and subscriptions: See the Billing & Subscription Guide.

🔗 Related articles 
Use these next steps after this overview: 
  1. Connect Channels 
  2. Import Your Data
  3. Orders & Fulfillment Guide