What is SyncMe?
Managing multiple online stores often means jumping between dashboards, manually updating inventory, and constantly checking if product listings and orders are aligned across platforms. As your business grows, this process quickly becomes time-consuming and prone to mistakes.
What is connecting your Zid store in SyncMe?
Connecting your Zid store links it to SyncMe so you can manage it alongside your other sales channels. Once connected, you can import your product catalog, link matching products using SKU, and sync inventory and orders across your stores.
🚀 Start Your Free Trial
To follow this guide, you’ll need a SyncMe account. SyncMe offers a Free Trial, so you can try the platform and access the dashboard for free.
âś… Before You Start
Make sure you have a SyncMe account with the ability to manage channels. If you don’t have one, sign up here.
Use a Zid account with Admin/Owner access so you can install and approve app permissions.
Make sure you’re connecting the correct Zid store (especially if you manage more than one store).
Step 1: Open the Channels page and find Zid
Go to your SyncMe channels page.
Under All Channels, locate Zid and click Sync Channel to start the connection
flow.
Figure 1: Select
Zid from the Channels page
Step 2: Install the Zid app from SyncMe
On the Connect Zid screen in
SyncMe, click Install Zid App. This will redirect you to the SyncMe app page
inside Zid.
Figure 2: Connect
Zid page in SyncMe
Step 3: Review the SyncMe app page in Zid
You will land on the SyncMe app
page in Zid Marketplace. Review the app overview and details, then click the
button to activate the app.
Figure 3: SyncMe
app page in Zid Marketplace
Step 4: Activate SyncMe in Zid
A confirmation dialog appears
showing the permissions the app will request. Click Activate App to continue.
Figure 4: Zid
activation dialog (permissions preview)
Step 5: Review the detailed permissions
Zid will show a full permissions
page. Review the listed access permissions so you understand what SyncMe can
read or manage in your store, then click the confirmation button to approve the permissions and complete the installation.
Figure 5:
Detailed permissions page in Zid
Step 6: Return to SyncMe and verify connection
After approval, you will be
redirected back to SyncMe. Confirm that your Zid channel now appears as Connected and shows your Zid account/store name.
Figure 6: Zid
channel appears as Connected in SyncMe
Important Payment Note for Zid Users (Avoid Duplicate Payments)
Zid Payment Info (Avoid Duplicate Payments)
If you plan to use a Zid channel, make sure your subscription is set up in a way that avoids duplicate charges.
This is to help prevent being charged twice, once through SyncMe direct billing and once through Zid billing.
Recommended approach:
- If you already subscribed through Zid: confirm that your SyncMe plan reflects that subscription, and avoid subscribing again through SyncMe directly.
- If you have not subscribed yet: follow Zid’s recommended upgrade flow when applicable.
- If you’re unsure which subscription is active: check your invoices in Recent Transactions, then contact support with your workspace email and channel name.
▶️ What to Do Next
1. Import Your Inventory: Make sure your Zid products appear in the
Product List after import.
2. Link Matching Products: If you use multiple channels, link products
using matching SKUs (including variants).
3. Enable Inventory Sync: Reduce overselling by syncing inventory
across channels.
4. Manage Orders: Use Order Management to process orders and keep updates
organized.
🚀 Start Managing Your Stores with SyncMe
SyncMe helps you manage products, inventory, and orders across multiple sales channels from one centralized dashboard, reducing manual work and keeping your stores aligned.
You can start with a Free Trial to explore the platform and see how SyncMe helps simplify multi-channel management.
👉 Create your SyncMe account and start your Free Trial
👉 Learn about plans and subscriptions: See the Billing & Subscription Guide.
đź”— Related articles
Use these next steps after this overview:
- Import Your Data
- Inventory Syncing
- Orders & Fulfillment Guide
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